Privacy Policy

Skykam LTD, trading as Drone Survey Services ("we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Company Information

Skykam LTD is a company registered in Scotland with Company Number SC662275. Our registered address is:

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request a quote
• Subscribe to our newsletter
• Contact us via email or telephone
• Enter into a contract for our services

This information may include:

• Name and job title
• Company name
• Email address
• Telephone number
• Postal address
• Project details and requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Deliver our drone survey services
• Process payments and manage our contractual relationship
• Send you relevant marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

• Contract: Processing necessary for the performance of a contract with you
• Legitimate Interests: Processing necessary for our legitimate business interests
• Consent: Where you have given consent for specific processing activities
• Legal Obligation: Processing necessary to comply with legal requirements

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our business (e.g., cloud hosting, email services)
• Professional advisers such as accountants and lawyers
• Regulatory authorities where required by law
• Subcontractors involved in delivering our services (under appropriate data protection agreements)

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contract-related data is typically retained for 7 years after the end of our business relationship.

8. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data in certain circumstances
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below.

9. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

13. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):